Salesforce Developer · India

SHIVAM KUMAR

Building intelligent CRM solutions on the Salesforce platform. 4+ years crafting Apex, LWC, and enterprise integrations that drive real-world efficiency.

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Based in Noida, India
✦ Apex
✦ Lightning Web Components
✦ Salesforce Flows
✦ REST / SOAP APIs
✦ Copado CI/CD
✦ MuleSoft
✦ SOQL
✦ Sales Cloud
✦ Service Cloud
✦ Community Cloud
✦ Apex
✦ Lightning Web Components
✦ Salesforce Flows
✦ REST / SOAP APIs
✦ Copado CI/CD
✦ MuleSoft
✦ SOQL
✦ Sales Cloud
✦ Service Cloud
✦ Community Cloud

About

Turning
Business Logic
Into Code

I'm a Salesforce Developer with over 4 years of hands-on experience at Girikon, where I've architected custom CRM solutions, automated deployment pipelines with Copado, and built integrations across complex enterprise ecosystems.

Graduated in Information Technology from Rajasthan Technical University (2021), I hold five Salesforce certifications — from Platform Developer I to AI Specialist — reflecting my commitment to staying at the frontier of the platform.

Platform Developer I
App Builder
AI Associate
AI Specialist
Data Cloud

Skills

CRM

Apex LWC Aura SOQL Flows Triggers Batch Apex Test Classes Visualforce

Web

HTML CSS JavaScript ES6+ JSON XML

Tools

VS Code Postman Workbench Data Loader HubSpot Agile

Deployment

Copado Salesforce CLI Change Sets Git / GitHub

Projects

01

GirikCTI

Designed and implemented a full CTI system on Salesforce — integrating TATA telephony for inbound/outbound routing, click-to-call, and mass dialing. Built an AI-powered transcription and summarization pipeline that surfaces real-time insights directly on records.

Apex LWC Flows AI Transcription
02

Kolaar

Automated email sync between Microsoft Outlook and Salesforce. Built intelligent matching logic using subject-line keywords to auto-link senders, recipients, and attachments to Case Matter records — handling high email volumes with bulkified, optimized SOQL.

Batch Apex Triggers Email Integration
03

Informa Markets

Built a Community Cloud portal for exhibitors and attendees — covering self-service registration, booth selection, and schedule management. Implemented ExpoCAD badge allocation for VIP and media classes, with Flows and Triggers automating end-to-end event processes.

Community Cloud LWC ExpoCAD
04

Tgen

Deployed custom objects, page layouts, validation rules, and workflow automation to streamline business processes. Enhanced UX through tailored UI configuration and business process automation, significantly improving usability for end users.

Workflows Custom Objects UI Config

Experience

Nov 2021 — Jan 2026

Girikon

Salesforce Developer

  • Designed and implemented custom Salesforce solutions — Apex classes, triggers, Visualforce pages, and Lightning Components — aligned to specific business requirements.
  • Set up a complete Copado pipeline integrated with GitHub for a 100+ user Salesforce instance, cutting deployment time by 30%.
  • Delivered tailored solutions across Sales Cloud, Service Cloud, and Community Cloud to enhance organisational efficiency and customer interaction.
  • Designed REST/SOAP API integrations with third-party systems using MuleSoft and middleware tools, ensuring seamless cross-platform data flow.
  • Developed end-to-end Salesforce-based applications — from aligning customer requirements to delivering the finished solution.

Resume

View My
CV

Download or view my full résumé — covering my Salesforce certifications, project work, technical skills, and professional experience at Girikon.

Download CV

or open in browser →
SHIVAM KUMAR
Salesforce Developer

Contact

LET'S CONNECT
Email LinkedIn Trailhead +91 82786 32504

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